Ongoing support and maintenance are important aspects in any major investment in computing technology, frequently overlooked and under budgeted. Although most routine tasks required to run your new system can be preformed by a computer savvy individual with some training. Malfunctions, upgrades, expansions and emergencies should only be handled by experienced IS professionals, to avoid possible incompatibilities and conflicts that could arise. Such contracts may consist of some variation of the following options:

	This support can be provided on an hourly billing basis. With this method, an analyst will be dispatched to your site during normal business hours to remedy any support issues that may arise.
	Data Jugglers premium per-incident support gives you the same level of support billed on an hourly basis, but is available 24 hours a day 7 days a week to handle mission critical issues that can not wait for business hours.
	Support contracts covering network malfunctions, server malfunctions, reconfigurations and upgrading of existing hardware and other issues can be negotiated for a flat monthly fee. Response times are available from 4 hours to 8 hours depending on your individual needs. Contact our sales department for further information.